Please send us a copy of the receipt for any shipping costs you incur.Īll claims for damaged items must be made within 2 business days of receiving your order. If your item arrives damaged or missing parts, we will gladly replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. The item arrived damaged or missing partsĪll orders leave our warehouse in brand new undamaged condition. For exchanges, we will cover the cost ofsending a replacement product back to you.Ģ.
Return shipping costs are non-refundable. Where returned items are not received by us in brand new condition, we will return them to you once you pay us the cost of redelivery to do so.
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That means if you are not satisfied with your purchase, you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund (excluding 10% restocking fee), excluding original delivery costs.Ī 10% restocking fee applies on all itemsĪll returned items must be in brand new, unused condition, in their original shipped packaging, and include all parts and accessories. We offer a 30 day return policy for change of mind. Returns not received by us will not qualify for replacement or refund. Without a verifiable tracking number, you accept full risk of the item not reaching us. Items must be returned to us via tracked postage or courier. Please contact us before sending anything back.
We understand that you might need to return something to us for a number of reasons.
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